Warranty
KAHUNA CLOTHING WARRANTY
Our one-year warranty
KAHUNA provides a free one-year warranty against manufacturing defects in KAHUNA clothing purchased directly from our online store.
The warranty runs for 12 months from the original purchase date and applies to clothing delivered to any destination we serve.
This warranty is provided by D Lavery trading as Kahuna Premium Sportswear.
Your statutory rights
You have statutory rights concerning goods that are faulty, not as described or not fit for purpose. This warranty is additional to those rights and does not replace, restrict or shorten them.
Your statutory rights may continue beyond the one-year warranty period. You can choose to exercise those rights rather than make a claim under this warranty.
What the warranty covers
The warranty covers defects in materials or workmanship arising from manufacture.
Examples may include faulty stitching, defective seams or faulty garment components where the problem results from a manufacturing defect rather than wear, damage or misuse.
We will assess the reported problem and explain our findings.
What the warranty does not cover
This commercial warranty does not cover deterioration or damage caused by:
Normal wear and tear.
Accidental damage, cuts, tears or abrasion.
Misuse, neglect or use outside the garment's intended purpose.
Washing, drying, ironing or other treatment contrary to the garment's care instructions.
Unauthorised alterations or repairs that cause the reported problem.
These exclusions do not remove your statutory rights where the goods do not meet legal requirements.
Products outside this warranty
This particular commercial warranty applies to clothing only. It does not extend to footwear, equipment or non-clothing accessories.
Any separate warranty expressly supplied with another product will apply according to its terms. Your statutory rights remain unaffected.
Making a claim
Email sales@kahuna.ie
Please provide your order number or other proof of purchase, identify the garment and describe the problem. Clear photographs may help us assess the issue.
If you cannot find your order confirmation, contact us so we can help identify the purchase.
Returns Authorisation Number
We will issue a Returns Authorisation Number (RAN) and explain whether the garment needs to be returned for inspection.
Include the RAN inside your parcel so we can match it to your order and claim. Please package the garment securely and retain proof of posting.
The RAN is an administrative reference. A missing RAN does not invalidate an otherwise valid statutory claim.
Assessment and resolution
Where we confirm a manufacturing defect covered by this warranty, we will arrange a repair or replacement without charge.
The appropriate solution will take account of the defect, the garment and product availability. We will not substitute a materially different product without your agreement.
If a repair or replacement cannot be provided, we will explain the available options, including any refund entitlement under applicable law.
For a covered claim, we will cover reasonable necessary return postage and the cost of sending the repaired or replacement garment to you. Contact us first so we can arrange a suitable return method.
If we conclude that the problem is not covered, we will explain why before proposing any chargeable work.
Contact and warranty provider
D Lavery trading as Kahuna Premium Sportswear
5a North End
Ballyclare
Co. Antrim
BT39 9BN
Northern Ireland
United Kingdom
Email: sales@kahuna.ie
You may save or print this warranty. A copy is also available on request.